Medical and dental admin
Practice administration handled by an assistant trained on clinical scheduling and payer follow-up, working only inside the systems you authorise.
- Who it's for
- Independent practices where the front desk is also the biller.
- What changes
- Prior authorisations and recalls stop being the thing nobody got to.
What's included
- Patient scheduling, confirmations and recall lists
- Prior authorisation submission and status chasing
- Insurance verification and benefit checks
- Claim status follow-up and denial worklists
- Referral coordination and records requests
- Patient balance follow-up on your script
Any engagement touching patient information runs under a signed BAA, on access you provision and revoke, with the assistant working inside your systems rather than exporting records. HIPAA scope is agreed in writing before the first login is issued.