What it costs, and what it replaces
Rates depend on the role and the hours. These are starting points, not a menu. A consultation produces a real quote.
Staffing
Administrative
$1,200a month, from
Inbox, calendar, documents, follow-up, data entry.
What's includedBookkeeping
$1,200a month, from
Invoicing, AR/AP, reconciliation, monthly close prep.
What's includedMedical and dental
$1,200a month, from
Scheduling, prior authorisation, recalls, claim follow-up.
What's included
Rate depends on the role, the hours and how specialised the work is. The number on the call is the number.
HR Services
HR audit
Quotedby scope
Fixed scope, fixed fee, written findings report.
What's includedRetained HR support
Quotedby scope
Monthly retainer sized to headcount and how often you call.
What's includedProject work
Quotedby scope
Handbook, classification review, training. Quoted per project.
What's included
Against a full-time in-house admin.
The comparison most owners run is a salary against a salary, which leaves out the 30 to 40 per cent that sits on top of one.
Figures are Staff Glide's own estimate of a loaded US small-business admin role, not a published survey. Ask on the call and we will walk through your actual numbers.
No line items for the things that should be standard.
- A dedicated account manager who supervises the work
- Daily written reports from your assistant
- Replacement at no extra cost inside the 7-day trial
- Onboarding, tool setup and procedure documentation
- NDA on every placement, and a BAA where patient data is involved
- Scale up or down month to month, no new contract
The things people ask before the first call.
If yours isn't here, ask it on the call. We'd rather answer it than have you guess.
How quickly can we start?
Most clients are matched within 48 hours. After a short onboarding session your assistant can start immediately. HR engagements start with a scoping call and a written plan before any work begins.
Where are your assistants based?
Assistants are recruited and vetted to work your business hours, from secure professional environments, in fluent English. We tell you exactly who you are getting and where they work before you commit.
What if the match is wrong?
There is a 7-day trial period. If the assistant is not the right fit we replace them at no extra cost.
Is there a minimum commitment?
No. Service is month to month. We would rather earn it each month than hold you to a contract.
Can we start part-time and scale?
Yes. Many clients start around 20 hours a week and grow to full time. Add capacity within 48 hours; scale back with 30 days notice. No penalty, no new contract.
How is the assistant supervised?
Staff Glide handles supervision. Your assistant follows your written procedures, submits a daily progress report, and has a dedicated account manager here who reviews performance and handles issues.
How do we communicate day to day?
Whatever you already use: Slack, email, Zoom, Teams or phone. Your assistant adapts to your tools rather than the other way round, and you get a daily written update either way.
What about data security?
Every assistant signs an NDA and completes security training. We work inside your existing protocols, on access you provision and can revoke, and we help you set up password management and role-based access if you do not have it. Engagements involving patient information run under a signed BAA.
What tools do assistants work in?
Google Workspace, Microsoft 365, Slack, Zoom, HubSpot, Salesforce, QuickBooks, Shopify, Trello, Asana, Calendly and the major schedulers. If you run something specific, we train on it before the start date.
Do you replace our HR person or work alongside them?
Either. Most clients have no HR function at all and we become it. Where there is an office manager already carrying HR, we take the parts that carry risk (classification, leave, documentation, the handbook) and leave the rest with them.
Do you give legal advice?
No. We build compliant process, documentation and training, and we tell you plainly when something needs an employment attorney rather than an HR provider.
Tell us what you keep not getting to.
A 30-minute call. We scope the role or the HR gap, tell you what it costs, and tell you plainly if we are not the right fit.